Frequently Asked Questions

Delivery Charges

HOW DO WE CHARGE?


Within Klang Valley Area RM1000 and above will be a FREE DELIVERY

Area that is not in Klang Valley will be charge accordingly on the courier(GDEX,NINJAVAN)price rate.

Shipping fees is base on the amount of weight, sizes / volumetric from the order and distance of the delivery location. We only able to finalize the shipping fees after our customer provide the confirmation of the total items that going to be order.

Volumetric Rate Calculation: Height x Width x Length = KG

DOMESTIC / LOCAL SHIPPING

  • Payment: We accept 100% full payment from Local Bank such as Maybank, CIMB, Public etc.
  • Shipping Company: We use GDex, NINJA VANand others subject to customer’s request and choose the best rate to cater them.
  • Terms & Conditions: We will insure the safety of the packaging but NOT be responsible for any delay / damage delivery by the courier company – So far our delivery service is safely reach to our customer’s doorstep 🙂

INTERNATIONAL SHIPPING

  • Payment: We accept 100% full payment from Paypal or Teletransfer TT  for international order.
  • Shipping Company: We use DHL, UPS express, Kangaroo Normal Air / Sea subject to customer’s request and choose the best rate to cater them.
  • Terms & Conditions: We will NOT be responsible for any delay / damage during delivery including customs checking, strike ETC. Customer is responsible for custom tariff duties solely as well.
How To Request Quotation / More Details

TO REQUEST QUOTATION PLEASE EMAIL US THE PRODUCT CODE / IMAGE’S REFERENCE / PRODUCT NAME  OF THE PRODUCT YOU INTERESTED TO OUR EMAIL OR CONTACT US THRU SMS / WHATAPPS / PHONE CALL TO GET CLEARER. CUSTOMER MAY ALSO VISIT OUR SHOWROOM TO VIEW SAMPLES AND TO HAVE BETTER DISCUSSION.

NOTE: PLEASE GIVE US A CALL TO INFORM OR SMS US ABOUT THE INQUIRY YOU SENT, THIS IS TO INSURE THAT WE 100% RECEIVED YOU EMAIL. IN SOME CASE YOUR EMAIL ARE TRANSFER TO SPAM MAIL AND THAT RESULT US UNABLE TO REPLY U IN A SHORT TIME.

​CLICK HERE FOR Details >>

Paper Sizes Measurement Reference

Many paper size standards conventions have existed at different times and in different countries. Today there is one widespread international ISO standard (including A4, B3, C4, etc.) and a localized standard used in North America (including letter, legal, ledger, etc.). The paper sizes affect writing paper, stationery, cards, and some printed documents. The standards also have related sizes for envelopes. ​

Paper Size Dimensions:

  • A0  1189 x 841 mm  46.8 x 33.1 in
  • A1  841 x 594 mm    33.1 x 23.4 in
  • A2  594 x 420 mm    23.4 x 16.5 in
  • A3  420 x 297 mm    16.5 x 11.7 in
  • A4  297 x 210 mm    11.7 x 8.3 in
  • A5  210 x 148 mm    8.3 x 5.8 in
  • A6  148 x 105 mm    5.8 x 4.1 in
  • A7  105 x 74 mm      4.1 x. 2.9 in
  • A8  74 x 52 mm        2.9 x 2.0 in
  • A9  52 x 37 mm        2.0 x 1.5 in
  • A10  37 x 26 mm      1.5 x 1.0 in

When purchasing notice boards, if the sizes are quoted in ‘A’ sizes then this is the visible area for the poster and the frame width will need to be added to all four sides to give the overall size.

What Is The Best DPI For Printing

Graphic that is 1800 x 2400 pixels in size with a dpi/ppi setting of 72 (the default in most digital cameras) will print to 6″ x 8″ at 300 ppi. Putting it another way, at 6″ x 8″ it is a 300 ppi photo (no matter what the internal dpi/ppi setting is).

What Is The Standard DPI For Printing? How To Justify It?

Higher DPI means higher resolution. Resolution is not “size”, but it’s often confused with it because higher resolution images are often bigger, but that doesn’t necessarily have to be the case. Print: 300dpi is standard, sometimes 150 is acceptable but never lower, you may go higher for some situations. Normally you need to checking the file size , secondary you need to check weather the image is pixel once you zoom in 100% to the file.

What Is The Different Tarpaulin And PPH Matt Lammination?

PPH MATT LAMINATION @  Synthetic paper, manufactured using synthetic resin. Naturally, this has given it characteristics similar to those of plastic film, but its appearance is remarkably similar to that of regular paper made from wood pulp. In addition, many synthetic papers have properties similar to those of regular paper. In market this material normally us on High DPI 1440Dpi Printing application such as roll up, indoor hanging bunting.

Tarpaulin is a strong, flexible, water-resistant or waterproof material, made of plastics such as polyethylene. Normally the usage is for mass order or sort term disposable distribution, such as roadside hanging, large building banner, outdoor signage. In some case this material also for those who want to safe budget for their order. Commonly this material is use to print Standard DPi Resolution such as 720Dpi

What Is The Different Normal Quality Printing And High Resolution Printing?

We use both 720 and 1440 Dpi printing. The higher DPI are, the clearer, sharper and vibrant the image gonna be. Please have a at below’s picture for sample.

Truss System : Backdrop Printing material is Tarpaulin Printing.

Custom Made Wooden Design : Inject Printing with high resolution

Alert Of Colors, Software Format And Cutting Size

In any of below’s step is not followed properly, there will be results of project’s delay, poor printing quality and time of delivery.

1. Convert all fonts to Create Outlines (in the case of vector files) or flatten (for raster files).
2. Select up to four PMS ink colors (applies to screen fabric printing only).
3. No gradients or half tones (applies to screen printing and quick print/heat transfer only).
4. Raster files should be at 300 pixels per inch for best quality (applies to full color printing only).
5. Maximum image size: To preserve the Best quality of the final print out

Compatible vector file format. Acceptable formats include: Adobe Photoshop / Illustrator (.AI .PSD or .EPS format)

Artwork & Design Services

Sorry, we do not provide artwork and design services.

The customer needs to prepare the ready-to-print artwork themselves.

There is artwork size for the product in their gallery,  the customer can refer to that picture.

If there is no artwork size, then reach out to our admins to request the artwork size.

Please send your ready-to-print artwork to our admins after successfully completing the order.